Day: October 9, 2014

How to Cope with Resistance to BPM Projects
Posted On: October 9, 2014

I still remember we were doing this Windows NT platform migration (from Windows 3.1) project for a financial company in San Francisco. As a part of the migrating some call center/CRM applications were being rewritten from Desktop app to web app. This was an IT lead initiative and understandably there was some resistance from the users,