The CGS TEAM BLOG

How can BPM drive Digital Transformation
Posted On: February 27, 2017

Organizations are using technology to transform the way they operate, develop new competencies, innovative revenue models, enhance customer experience, and improve overall processes, which is essential to remain competitive and relevant today. This fundamental change to how they do business is referred to as Digital Transformation. To succeed in the Digital Transformation effort, organizations have to be agile

Infrastructure on Cloud gain momentum in 2016
Posted On: March 11, 2016

IDC and Forrester Research are both predicting that in 2016 Cloud will continue to dominate the IT landscape with Digital Transformation being the key driver (reference IDC FutureScape 2016 or Forrester’s Predictions 2016: The Cloud Accelerates). Both of the predictions are pretty close when it comes to the details. Here are some of the key predictions (reference

Adopting to the new era of Customer Relationship
Posted On: March 11, 2016

Customers are everywhere and have always been, but IoT, Mobility and Smart Analytics are empowering solutions architects to design smarter processes that help businesses to reach their target customers at the right time and the right place. Many businesses have already started rethinking about Customer Relationship and how to leverage the new tools that are at their diosposal But most businesses

Why do Process Improvements using BPMs fail?
Posted On: November 5, 2015

Computer systems and software implementations are playing bigger and bigger roles in operations and process improvement each year. But many early adopters of Business Process Management (BPM) software are experiencing difficulties using these complex systems in accomplishing the operations gains they expected. Ironically, these businesses failed to get returns they wanted, because they failed to

What I learnt @ #IBMInterConnect 2015. The #NewWayToWork
Posted On: February 27, 2015

IBM InterConnect 2015, the Premier Cloud & Mobile Conference got over few hours back. Since Smarter Process and BPM is my key focus area, I went into the conference with mixed feelings. No major release announcement for IBM BPM….. BPM on Cloud is promising, but the pricing model is rigid….. What’s happening with ODM?…. MobileFirst

How to Cope with Resistance to BPM Projects
Posted On: October 9, 2014

I still remember we were doing this Windows NT platform migration (from Windows 3.1) project for a financial company in San Francisco. As a part of the migrating some call center/CRM applications were being rewritten from Desktop app to web app. This was an IT lead initiative and understandably there was some resistance from the users,

Apple Watch is a shot in the arm for IoT
Posted On: September 18, 2014

Last week Apple announced the Apple Watch which will go on sale early 2015. Apple Watch is the newest addition in the wearables space and will come with a number of built-in sensors such as accelerometer, a heart rate Monitor, a gyroscope and an NFC chip. Plus the Apple Watch will have access to other

What is a Lean BPM Implementation?
Posted On: August 28, 2014

We have referred to Lean BPM Implementation and how we have used this methodology to implement optimized BPM applications for our clients and offer competitive pricing compared to most low cost outsourcing vendors. Here I am going to discuss more about what exactly is Lean BPM Implementation. Lean and Business Process Management are 2 distinct methodologies

Recap of SimplyBPM at IBM Impact
Posted On: May 25, 2012

IBM Impact 2012 was a great success. Undoubtedly, IBM BPM and Cloud Computing had the spotlight during the event. We launched SimplyBPM which is our solution offering for IBM BPM at Impact. We also got the opportunity to speak to a few of IBM BPM users and potential users about our solution and service offerings.

Roadmap of IBM BPM at Impact 2012
Posted On: May 1, 2012

Heard about the near future of IBM BPM from the horses mouth. Looking at the road map that IBM has to integrate its most sought after products was quiet exciting. When I heard about the various offerings that IBM have and the way they all eventually fold into one and other it is inevidible that